CUSTOMER SERVICE 
Have a Question?
Call: 650 462-2000
Fax 650 462-2020
E-mail: store@watercourseway.com
Write: Watercourse Way
165 Channing Avenue
Palo Alto, California 94301
GIFT WRAP 
Sparkling cream paper printed with our beautiful cherry blossoms and sealed with a single blossom, enclosed in a red envelope. Hand letterpressed wrap is automatically given to orders of $300 or more. $6.95 per gift box.
SHIPPING & HANDLING 
These shipping charges do not apply to Gift Cards.
Up to $15.99.......................
$16.00 to $24.99.................
$25.00 to $44.99.................
$45.00 to $64.99.................
$65.00 to $99.99.................
$100.00 to $124.99.............
$125.00 to $174.99.............
$175.00 to $199.99.............
$200.00 to $249.99.............
$250.00 and over Add......... |
$5.95
$6.95
$7.95
$9.95
$11.95
$13.95
$15.95
$18.95
$21.95
$26.95 |
If special shipping is needed please contact us directly at 650.462.2000.
PLEASE CALL! REGARDING FRIDAY TO SATURDAY SHIPPING and Holiday shipping. Holiday shipping times may vary.
Standard UPS delivery is 5 to 7 business days.
GIFT CARD SHIPPING & HANDLING
Standard U.S. Mail Delivery $1.50
Overnight Delivery +$19.50
FRIDAY TO SATURDAY SUBJECT TO EXTRA CHARGES!!
POLICIES 
SUBSTITUTIONS
Quantities of products may be limited and items may not be available immediately. Substitutions of equal quality may occur.
GUARANTEE & RETURNS
If you are not satisfied with your purchases, please re-wrap and mail back to us within 10 days of receipt. Please send to:
Watercourse Way
165 Channing Ave
Palo Alto, California
94301
We will replace or exchange the product for you or refund your payment. |